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All-Inclusive IT Services. One Trusted Partner.
Workplace by Direct keeps your technology running at its best with proactive IT management, advanced cybersecurity services, and responsive local support. We help businesses simplify IT, strengthen security, and create a strategy for growth with no surprise fees or limits.
FREE IT STRATEGY REVIEW
(605) 367-3767
We’ll review your current technology, discuss your goals, and show how our IT experts can improve performance, strengthen security, and simplify daily operations.
Local Expertise
The Midwest’s Most Trusted Local IT Team
Founded in 1997 and based in Sioux Falls, SD, Workplace by Direct has grown into one of the Midwest’s most trusted locally owned IT providers. With more than 60 certified professionals and a 99% client satisfaction rate, we support over 270 organizations across South Dakota, Minnesota, Iowa, and the greater Midwest while staying fully connected to the communities we serve.
Flat Rate Pricing
One simple fee covers everything. No surprise costs, no hourly limits, and no hidden charges. Your rate never changes, no matter how often you call.
Direct-to-Technician Support
When you call, you’ll reach a certified technician in about 25 seconds. There aren’t any ticket queues or call transfers, just real help from real people who already know your systems.
Our Services
Simplify, Secure, and Scale Your Technology
We provide complete IT solutions, cybersecurity services, and business it support that protect your data, optimize performance, and support every aspect of your operations.
Industries Served
IT Solutions for Every Industry
From creative studios to industrial plants, every business depends on technology to stay productive and secure. At Workplace by Direct, we have dedicated teams for each industry we serve, so whether you’re managing patient data, engineering projects, or manufacturing systems, you’ll work directly with experts who understand your world.
- Marketing and Creative Agencies
- Construction and Engineering Firms
- Law Offices and Professional Services
- Chiropractic and Healthcare Practices
- Manufacturing and Industrial Plants
- Businesses of Any Type That Rely on Technology
Not Sure If Your Business Is Truly Protected?
Download our free Cybersecurity Checklist to uncover hidden risks and strengthen your digital defenses.
Our Process
Discover the Steps to Smarter IT
Getting started with Workplace by Direct is simple. Our proven process makes upgrading your technology smooth, transparent, and low stress for your team.
1
Intro Meeting
We learn about your goals, pain points, and how tech supports your day-to-day.
2
IT Review
We assess your infrastructure, processes, and pain points to identify gaps and opportunities.
3
Strategy and Setup
We build and implement a technology roadmap tailored to your needs, with minimal disruption.
4
Long-Term Partnership
We provide ongoing monitoring, user support, and strategic consulting as your tech partner.
Our Advantage
What Makes Us Different
We’re not just an IT vendor. We’re your full-service technology partner, backed by a locally owned team focused on strong relationships, proactive service, and long-term reliability as your managed it services provider.
Trusted Local Partner
Deeply embedded in the community, we prioritize strong relationships and understand the unique challenges local businesses face.
End-to-End Solutions
We integrate IT support, cybersecurity defenses, and physical security systems under one roof to maximize operational efficiency and minimize vendor complexity.
Direct-to-Technician Support
No call centers, no confusing ticket queues. When you reach out, you're connected directly with a technician who knows your systems and can resolve issues fast when they arise.
Proactive Monitoring
We continuously monitor your entire technology environment, addressing potential problems before they impact your operations.
Transparent Pricing
We eliminate unexpected expenses for IT services through straightforward monthly pricing. You'll know exactly what you're paying for with no surprise fees.
Certified Expertise
Our team holds industry-recognized certifications in cybersecurity, networking, cloud platforms, and compliance standards like CJIS.
Expert IT Review
See How Your IT Could Work Better
We’ll review your current technology, discuss your goals, and show how proactive IT support can make your business more secure, efficient, and reliable.
Contact Our Team
(605) 367-3767
Sioux Falls Office
3405 N Louise Ave, Sioux Falls, SD 57107
Rapid City Office
18 E. Main St, Rapid City, SD 57701
Book Your Free 15-Minute IT Review
Contact Us Today
Ready for IT That Just Works?
Stop dealing with IT headaches. Work with the area’s most trusted managed it services provider and get reliable support, stronger security, and predictable costs.
